Helping those most at risk

Following the Government recommendation to stop non-essential social contact to slow the spread of the Covid-19 infection, the council has shared details about how volunteers can register to help protect residents’ emotional health and physical wellbeing during these unprecedented times.

City of York Council confirmed they would reflect Government recommendations whilst helping the city focus on those who need it most, including people who are likely to experience limited physical contact for long periods of time.

Cllr Keith Aspden, Leader of City of York Council said:

"It is encouraging that so many individuals and volunteer community groups has recognised the importance of coming together to focus on supporting those most in need.

We want to make sure that support is directed to where it’s most needed, whether delivering food parcels, providing information, or sharing tasks like shopping or picking up medications.

The physical and emotional health of residents is of the upmost importance and we are introducing a process to register, train and support volunteers."

Volunteering tasks can also be done remotely for those who are not able to meet people.  Examples include speaking to people on the phone or registering enquiries.

The situation continues to evolve rapidly and therefore we are having to move fast. The Council will be contacting partners across the voluntary sector to discuss how best work together to make the most of available funding and support those most in need.

Anyone interested in volunteering throughout this period should email [email protected] and we will send more details direct. Alternatively please call the Customer Centre on 01904 551 550 and register your interest with the volunteer scheme.

We are working closely with partners about how to best support those at risk at food poverty and who claim free school meals, and further guidance will be issued.

Furthermore, in response to today’s announcement about protecting the economy during the current outbreak of Covid-19, the Council is working with businesses and city partners to support them in accessing all available support.

Cllr Andrew Waller, Executive Portfolio holder for Economy and Strategic Planning said:

“It is of some reassurance the government has recognised the value of service industries to the economy and how these measures will impact on their very livelihoods.  These loans will go some way to alleviate short term cash flow however, it is for all of us to help these industries survive.”

“We are pressing for details on the small business grants so that the cash reaches businesses as quickly as possible.  We will be sharing how we propose supporting our unique economy, and in particular our small independents and service industries, on Thursday, with more information due from the government on Friday.”

Please visit for the latest advice for businesses.

Sharon Stoltz, Director of Public Health, City of York Council said:

“The Government shared the latest advice for individuals who need to self-isolate or are deemed to be in a vulnerable group.

“We ask that people continue to follow advice from reputable sources. Information, advice and support for people is available at and we are continuing to update our website at”

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