Citizens Advice York: Service extended for a further 12 months

In an Executive Member Decision session held today, Cllr Carol Runciman, Liberal Democrat Executive Member for Financial Inclusion, has granted a 12-month extension to continue services run by Citizens Advice York.

Over recent months, a series of discussions have taken place between the York Liberal Democrats and Citizens Advice York to guarantee the long term sustainable future of the service.

In regular conversations with Citizens Advice York, it has been repeatedly highlighted that the service needed to recruit and train more volunteer advisors.  However, since the beginning of 2018, Citizens Advice York has reported that the training of volunteers is progressing well.  Once volunteers are trained, the service will be able to increase its capacity and once again, apply for further funding from the Financial Inclusion fund.

During the 12 month period, Citizens Advice York will conduct an internal review on the performance of their service. The Liberal Democrats will be working closely with Citizens Advice York during this period to ensure sustainable and effective future service provision is in place.

Cllr Carol Runciman, Liberal Democrat Executive Member for Financial Inclusion, said:

 “As the Executive Member with responsibility for financial inclusion, I am in regular contact with Citizens Advice York and together, we are both working to maintain service provision for the residents of York.”

“Money is not the only solution here and currently, Citizens Advice York is prioritising the training of volunteer advisors to improve the service. At this moment in time, Citizens Advice York has been granted a 12 month extension to the service; so that they can review the service after a year has passed.”

“Once more advisors are trained and Citizens Advice York are happy with their own performance, the York Liberal Democrats will support Citizens Advice to once again apply for the Financial Inclusion Fund and deliver a sustainable service for many years to come.”


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